+91 8200212331
Hello@GiliBili.com
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Privacy Policy

Effective Date: 19 July 2024

At GiliBili, we believe your personal data deserves the same care and attention as your favorite jewelry. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [https://www.gilibili.com] (the “Site”) or shop with us.

1. What We Collect

When you visit or interact with our Site, we may collect the following information:

Personal Information

  • Name, email address, phone number

  • Billing and shipping address

  • Account login details (if you create an account)

  • Payment details (processed securely via trusted third parties — we do not store your card info)

Technical & Usage Information

  • IP address, browser type, device info, time zone

  • Website usage data: pages viewed, time spent, clicks

  • Cookies and similar tracking technologies (more below)

2. How We Use Your Data

We use your data to:

  • Process and deliver your orders

  • Send you order updates, respond to inquiries, and offer support

  • Share style drops, exclusive launches, or newsletters (only if you opt-in)

  • Analyze website performance and improve your shopping experience

  • Detect fraud, enforce terms, and ensure security

  • Comply with legal or tax obligations

3. How & When We Share Your Info

We only share your information with trusted service providers as needed:

  • Ecommerce Platform: Shopify

  • Payment Processors: Stripe, Razorpay, PayPal

  • Shipping Providers: Delhivery, Shiprocket, DHL, FedEX

  • Marketing Tools: Email/SMS platforms (opt-in only)

  • Legal Entities: If required by law or to protect our rights

We do not sell or rent your personal data. Ever.

4. Your Rights (GDPR, UK GDPR, CCPA)

Depending on where you live, you may have the right to:

  • Access or correct your personal data

  • Request deletion or restriction of processing

  • Object to data use (e.g., for marketing)

  • Withdraw consent at any time

  • Request data portability

  • Opt out of sale/sharing (for CCPA residents)

To exercise your rights, contact us at Hello@GiliBili.com. We will respond promptly in accordance with applicable laws.

5. Advertising & Analytics

We use tools like Meta Pixel, Google Ads, and Google Analytics to:

  • Understand how people use our Site

  • Deliver personalized ads across platforms

  • Track ad effectiveness

These tools may use cookies or similar technologies to collect browsing data. You can opt out through:

You can also manage preferences in your browser settings or via our cookie banner.

6. Cookies & Consent

We use cookies to:

  • Remember your preferences

  • Analyze how our Site is used

  • Personalize content and marketing

You’ll see a cookie consent banner when you visit. By clicking “Accept”, you agree to our use of cookies. You can manage or withdraw consent at any time via your browser or the “Cookie Settings” link on our site.

7. International Data Transfers

Your data may be processed in countries outside your own (like the U.S. or Canada) via our service providers. We take steps to ensure your data is protected under applicable laws through secure transfer agreements and trusted platforms.

8. How Long We Keep Your Info

We retain personal data only as long as needed to:

  • Fulfill your orders and support your experience

  • Meet legal, regulatory, or tax requirements

  • Resolve disputes or fraud prevention

If you request deletion, we’ll remove your data unless we need to retain certain information for compliance.

9. Data Security

We rely on Shopify and our service providers’ encryption and industry-standard security measures. That said, no system is 100% secure, so we encourage you to keep your passwords and account details private.

10. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us so we can remove it.

11. External Links

Our Site may link to other websites or services we don’t control. We are not responsible for the privacy practices of those third-party sites.

12. Policy Updates

We may update this Privacy Policy as our services evolve or legal requirements change. When we do, we’ll revise the “Effective Date” at the top. Please check back periodically to stay informed.

13. Contact Us

Got questions? We’re here for you.

GiliBili Jewelry Store
📧 Email: Hello@GiliBili.com
📞 Phone: +91 82002 12331
📍 Address: Bharat Diamond Bourse, BKC, Bandra, Mumbai, Maharashtra, India