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Free Insured Express Shipping to Select Countries
Every GiliBili piece is made to order — crafted with care, precision, and a little sparkle. Here's everything you need to know about how we ship your jewelry.
Production Time
Each piece takes approximately 10–12 business days to make. We focus on quality over speed to ensure every detail is just right. For exact timelines, please refer to individual product pages.
Where We Ship
We offer free express shipping to 50+ countries with transit insurance. No matter where you are, your GiliBili jewelry will reach you quickly and securely — at no extra cost.
We ship to the United States, Canada, United Kingdom, European Union countries, Australia, New Zealand, Japan, Thailand, Malaysia, Singapore, Hong Kong, Taiwan, and Indonesia, South Africa.
Customs Duties & Import Taxes
Depending on your country, local import taxes or duties may apply. These charges are determined by your government and are the responsibility of the customer.
- United States: Import fees may be applied
- UK, EU, Canada, Australia,.: VAT or import fees may be applied.
- India and Southeast Asia: Charges vary by country.
We recommend checking with your local customs office if you’re unsure about potential charges. You can reach out to our customer care via WhatsApp chat or email for any questions. We will try our best to assist you.
Shipping Details
| Shipping Type | Cost | Delivery Time after Dispatch | Tracking | Insurance | Signature Required |
|---|---|---|---|---|---|
| Express | Free | 5–7 business days | Yes | Yes | Yes |
Once Your Order Ships
You’ll receive a tracking number via email as soon as your order is on its way. All shipments are fully insured for the full purchase value and require a signature upon delivery.
Additional Notes
- Express shipping shortens delivery time, not production time. Your piece will still take 10–12 business days to create.
- We do not ship to P.O. boxes.
- Delays caused by customs or severe weather are rare but are outside of our control. We’ll keep you informed if anything changes.
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total delivery time is approximately 15–19 business days, depending on destination and customs.
Still Need Help?
Contact Us
Brand Name: GILIBILI
Legal Entity: PASAVAJA GEMS LLP
Registered Address: ROOM NO. C-210, JAIN DARSHAN CHS LTD, NEAR JAIN TEMPLE, DR AMBEDKAR RD 60 FEET ROAD, BHAYANDAR WEST, Thane, Maharashtra, 401101 - INDIA
Corporate Office: Bharat Diamond Bourse, BKC, Bandra, Mumbai, 400051 - INDIA
Email: hello@gilibili.com
Phone: +918200212331
All sales on this website are billed and fulfilled by PASAVAJA Gems under the brand name GiliBili.