Free Insured Shipping | 30 Days Return

Free Shipping Worldwide with Insurance

Every GiliBili piece is made to order — crafted with care, precision, and a little sparkle. Here's everything you need to know about how we ship your jewelry.

Production Time

Each piece takes approximately 10–12 business days to make. We focus on quality over speed to ensure every detail is just right. For exact timelines, please refer to individual product pages.

Where We Ship

We offer free express shipping to 50+ countries with transit insurance. No matter where you are, your GiliBili jewelry will reach you quickly and securely — at no extra cost.

We ship to the United States, Canada, United Kingdom, European Union countries, Australia, New Zealand, Japan, Thailand, Malaysia, Singapore, Hong Kong, Taiwan, and Indonesia, South Africa etc.

Customs Duties & Import Taxes

Depending on your country, local import taxes or duties may apply. These charges are determined by your government and are the responsibility of the customer.

  • United States: No import duties on jewelry orders under $800 USD for personal use.
  • UK, EU, Canada, Australia, etc.: VAT or import fees may be applied.
  • India and Southeast Asia: Charges vary by country.

We recommend checking with your local customs office if you’re unsure about potential charges. You can reach out to our customer care via WhatsApp chat or email for any questions. We will try our best to assist you.

Shipping Details

Shipping Type Cost Delivery Time Tracking Insurance Signature Required
Express Free 5–7 business days Yes Yes Yes

Once Your Order Ships

You’ll receive a tracking number via email as soon as your order is on its way. All shipments are fully insured for the full purchase value and require a signature upon delivery.

Additional Notes

  • Express shipping shortens delivery time, not production time. Your piece will still take 10–12 business days to create.
  • We do not ship to P.O. boxes.
  • Delays caused by customs or severe weather are rare but outside of our control. We’ll keep you informed if anything changes.

If you have any questions, feel free to contact us at hello@gilibili.com or WhatsApp us at +91 82002 12331 — we’re always happy to help.