Free Insured Express Shipping · Duties & Taxes Included

Every GiliBili piece is made to order — crafted with care, precision, and a little sparkle in our workshop in Mumbai, India (GiliBili India, operated by PASAVAJA Gems LLP), and shipped directly to you by express courier. Here's everything you need to know about how we ship your jewelry.

Delivery Time

• Production: 10–12 business days (each piece is handmade to order)
• Shipping: 5–7 business days by express courier from India

That’s an estimated 2–3 weeks from production to your door (about 15–19 business days in total). The estimated delivery date is also shown on each product page.

Where We Ship

We offer free, fully insured express shipping to 40 countries, including the United States, Canada, United Kingdom, many European countries, Australia, New Zealand, Japan, Thailand, Malaysia, Singapore, Hong Kong, Taiwan, Indonesia and South Africa.

Customs Duties & Import Taxes: Included

Import duties and taxes are included in the price you see, for every country we ship to. There is nothing more to pay on delivery.

Shipping Details

Shipping Type	Cost	Duties & Taxes	Delivery Time after Dispatch	Tracking	Insurance	Signature Required
Express	Free	Included	5–7 business days	Yes	Yes	Yes

Once Your Order Ships

You’ll receive a tracking number by email as soon as your order is on its way. All shipments are insured for the full purchase value and require a signature on delivery.

Additional Notes

• We do not ship to P.O. boxes.
• Delays caused by customs or severe weather are rare but outside our control. We’ll keep you informed if anything changes.
• Returns: see our Return & Refund Policy.

Still Need Help?

Brand: GiliBili
Legal entity: GiliBili LLC
Registered office: 1001 S Main St, Ste 500, Kalispell, MT 59901, United States
Manufacturing, dispatch & returns: GiliBili India, operated by PASAVAJA Gems LLP, Bharat Diamond Bourse, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051, India
Email: hello@gilibili.com
Phone / WhatsApp: +1 332 248 3100

All sales on this website are made by GiliBili LLC.